Terms & Conditions

These Terms and Conditions constitute a contract between the customer (You) and Ziitech Pty Ltd.

1. Agreement

1.1 In these Terms and Conditions, “We,” “Our,” or “Us” means Ziitech Pty Ltd; and “You” or “Your” means the person who accepts these Terms and Conditions, by using this Website and associated software, networks, and processes, including the purchase of Products or services through the Website.

1.2 By browsing the Website or placing an Order, you agree to these Terms and Conditions as set out below, which constitutes a legally binding Agreement between us for the supply of Products.

1.3 The Agreement and Your Order constitute the entire agreement between Us and You for the supply of Products. The Agreement cannot be varied unless We agree to vary it in writing or by email.

2. Definitions

2.1 “Delivery Charge” means the cost associated with delivering the Goods to your specified address.

2.2 “Order” means a request submitted by you to purchase Goods from Us.

2.4 “Website” means shop.ziicloud.com.

3. Legal Capacity

3.1 If You are under eighteen (18) years old, You cannot place orders with Us. By accepting this Agreement, You acknowledge that You are over eighteen (18) years old.

4. Website Use

4.1 The Website may contain links to other websites. Those links are provided for convenience only and may not remain current or be maintained. We are not responsible for linked websites’ content or privacy practices.

4.2 You must ensure that your access to or use of the Website is not illegal or prohibited by laws that apply to You.

4.3 You must take precautions to ensure that your process for accessing the Website does not expose You to the risk of viruses, malicious computer code, or other interference that may damage Your computer system. We take no responsibility for any such damage that may arise in connection with Your use of the Website.

5. Pricing

5.1 Prices displayed on the Website are subject to change without notice. Once an Order has been accepted by Us and a Purchase Contract formed under clause 6, the price of the Product cannot be varied except:
       • By agreement between You and Us in writing or by email or

       • In accordance with clause 7.4.

5.2 Unless otherwise stated, all prices listed on the Website exclude Delivery Costs. Delivery Costs are shown separately on an Order.

6. Orders

6.1 You may place an Order by:

• Following the instructions on the Website. By placing an Order, You make an offer to enter into an agreement to purchase the Product(s) the subject of Your Order (Purchase Contract).
• Visiting one of our stores. A store representative will assist you with the Order process. By placing an Order in-store, you make an offer to enter into an agreement to purchase the Product(s) the subject of Your Order (Purchase Contract).

6.2 Orders will be deemed to have been received by Us at the time We send an Order confirmation to Your nominated email address.

6.3 Orders will be deemed to have been received by Us at the time We send an Order confirmation to Your nominated email address (for online orders) or provide you with a printed receipt (for in-store orders).

6.4 We reserve the right to decline to enter into a Purchase Contract with You and may cancel Your Order at any time prior to dispatch of the Product(s).

6.5 In the event of a cancelled Order not being dispatched, funds paid in relation to that Order will be refunded in full. You will be provided with email confirmation of the cancellation and refund for online orders or an in-store confirmation for in-store orders.

6.6 We do not accept any responsibility for Orders that are declined, delayed, or not accepted due to disruptions with internet connections affecting online orders.

6.7 We shall not be liable for any delay in performing any of its obligations under this Agreement if such delay is caused by circumstances beyond the reasonable control of Us (or our affiliates), and We shall be entitled to a reasonable extension of time for the performance of such obligations.

6.8 Where You have provided an incorrect or incomplete delivery address for Your Order, We may charge a redelivery fee for each subsequent delivery attempt.

6.9 We reserve the right to cancel orders that have not been collected after 5 days. In the event an order is cancelled, We will refund any applicable amount back to the original payment method.

7. Payment

7.1 You may provide Your nominated credit card during the purchase process described on the Website.

7.2 Payment for Orders placed in-store can be made by credit card or other payment methods accepted by the store.

7.3 Payment for Orders will be processed immediately upon confirmation of Your Order.

7.4 If Your nominated payment method triggers Our fraud prevention protocols, We may contact You to confirm additional details or rescind the transaction. In this case, until Your Order has passed Our fraud prevention protocols, Your Order will not be fulfilled. If you do not provide the requested information within up to 7 days, Your Order will be cancelled, and Your payment will be refunded back to the method in which you paid. These information requests are sent to help protect credit card holders from online fraud.

7.5 Despite Our best efforts, on occasion, it may be possible that a small number of the Products in Our range may be incorrectly priced on the Website. If We have made a mistake and a Product’s correct price is higher than the price on the Website, We may either contact You before shipping to request whether You want to buy the Product at the correct price or cancel Your Order. If a Product’s correct price is lower than the stated price on the Website, We will charge the lower amount and send You the Product, or where the higher incorrect price has been charged, We will refund the price difference and send You the Product.

7.6 A payment surcharge may apply to payments made via credit card (including MasterCard Credit/Debit or VISA Credit/Debit), ZipPay, Paypal, NFC, or other forms of contactless payments. This will be displayed on the checkout page at the time of purchase.

7.7 We may require a scan of your identification before fulfilling an order when collecting an item in-store to prevent fraudulent chargebacks.

8. Delivery and Ownership of Goods

8.1 We try to ensure that all Products are delivered promptly and on time. However, from time to time, it is possible that shipping and other factors outside of Our control may result in delays. We do not accept any liability for loss or damage suffered by anyone as a result of any such delays.

8.2 Where applicable, the date of dispatch listed on the Website is the estimated date of dispatch as reasonably estimated by Us.

8.3 We reserve the right and our absolute discretion to not deliver Products to PO Box addresses.

8.4 Where You give written authority for Products to be delivered without a signature, any included insurance cover will be voided.

8.5 The couriers or postal services nominated by Us will deliver Products during local business hours (9 am to 5 pm, Monday to Friday).

8.6 We are not responsible for the delivery times of Products. Once Products have been dispatched, it is Your responsibility to liaise with the courier nominated by Us (as notified to the Customer) in relation to the date and time of delivery. We shall not be liable for any inaccuracy of information provided to Customers relating to the date and time of delivery.

8.7 We reserve the right not to ship to remote or rural locations.

9. Faulty or Damaged Goods

9.1 We will repair, replace or refund faulty or damaged Products in accordance with our Warranty & Returns Policy and Your rights under the Australian Consumer Law.

9.2 If You have a problem with any Goods or otherwise wish to return them, please refer to Our Returns Policy which forms part of these Terms and Conditions.

10. Intellectual Property

All Intellectual Property in any Material on the Website is the property of Us. Unless expressly authorised under these Terms and Conditions or otherwise, You may not reproduce, adapt, modify, display, perform or distribute any Material or any part of any Material.

11. Privacy

By placing your Order or otherwise contacting Us, you agree that We may store, process, use, and disclose data collected from Your Order for the purposes of processing and fulfilling Your Order; and Your data will be handled in accordance with Our Privacy Policy.

12. Miscellaneous

12.1 We reserve the right to make changes to the Ziitech Shop website and these Terms and Conditions without notice. For the avoidance of doubt, any such changes will operate prospectively from the time that the revised Terms and Conditions are published on the website and will not impact any Purchase Contracts entered into prior to the date of the publication of the revised Terms and Conditions.

12.2 Any provision of these Terms and Conditions which is void or unenforceable may be severed from these Terms and Conditions without affecting the enforceability of other provisions.

12.3 A failure or delay by Us to exercise a power or right under these Terms and Conditions does not operate as a waiver of that power or right, and the exercise of a power or right by Us does not preclude its future ability to exercise that or any other power or right.

12.4 No Ziitech employee or agent has the authority to vary any of the Terms and Conditions governing any sale.

13. Consumer Data Policy

13.1 Privacy Policy:

Ziitech is dedicated to keeping your details private. Any information we collect in relation to you is kept strictly secured. We do not pass on, sell, or swap any of your personal details with anyone. We use this information to identify your orders, provide you with our monthly newsletter (if applicable), and to personalize your shopping experience with us. Ziitech uses cookies to allow you to log in to your account, maintain a shopping cart, and to purchase items in your shopping cart. Cookies sent to your computer from Ziitech only last while you are browsing our website. We do not store persistent cookies on your computer. Cookies also allow us to give you a more personalized shopping experience by displaying products that interest you throughout our product pages, thus providing you with a more friendly, interesting, and enjoyable shopping experience.

13.2 Whenever you use our website or any other website, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its “IP address,” and is sent automatically each time you access any Internet site. From a computer’s IP address, it is possible to determine the general geographic location of that computer but otherwise, it is anonymous.

13.3 We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalize an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.

14. Order Acceptance Policy

14.1 Your receipt of an electronic or another form of order confirmation does not constitute the acceptance of an order, nor does it constitute confirmation of our offer to sell. Ziitech reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item and your order is automatically varied to order that lesser amount. All credit card orders will be verified prior to our acceptance of your order. Ziitech reserves the right, without prior notification to do business with any individual or business.

15. Additional Terms

15.1 Your use of the Website is governed by the Website Terms of Use.

15.2 We reserve the right to amend these Terms and Conditions at any time. Any amendment will take effect from the time that it appears on the Website. The Terms and Conditions which apply at the time that you place your Order are the Terms and Conditions which will apply to your Order.

16. General

16.1 Any provision in this agreement which is invalid or unenforceable in any jurisdiction is to be read down for the purpose of that jurisdiction, if possible, so as to be valid and enforceable, and otherwise shall be severed to the extent of the invalidity or unenforceability, without affecting the remaining provisions of this agreement or affecting the validity or enforceability of that provision in any other jurisdiction.